Your Privacy and Security
VirtualriderHD is committed to respecting the privacy of your personal information.
This Policy sets out our personal information management practices and we encourage you to review this Privacy Policy periodically as it may be amended without notice.
Compliance with the Australian National Privacy Principles
VirtualriderHD complies with the National Privacy Principles under the Australian Privacy Act 1988 and with any other applicable laws that protect your privacy.
Collection of Personal Information
Areas on our Web site and online customer support tools will ask you to provide information that will enable us to enhance your site visit, to assist you with purchase and technical support issues or to follow up with you after your visit. It is completely optional for you to participate.
Below are some examples of places you will be asked to provide personal Information
- Register as a member
- Request a quote
- Place an order
- Provide feedback in an online product reviews
- Request e-mail notification of your order status (Order Tracking)
- Subscribe to a newsletter or a mailing list
Information we request will include your name, e-mail address, phone number, address, and type of business, credit card details, customer preference information, member ID number and as well as other similar personal information.
Use of Information collected
The information you provide will be kept confidential and used solely to support your customer relationship with VirtualriderHD. We want to help you quickly find information and products when you visit VirtualriderHD and alert you to new items, special offers, updated information and other innovative services from VirtualriderHD
VirtualriderHD will not provide this personal information to any other third party unless required to by law. This means that we will not sell lists of email addresses or other details to third parties.
Security of Personal Information
We take reasonable steps to protect all of the personal information we hold from misuse and loss and from unauthorized access, modification or disclosure. This protection applies in relation to information stored in both electronic and hard copy form. All credit card transactions are processed using a 128 bit Secure Socket Layer (SSL) encryption.
Internet shopping (eCommerce)
The online store at Virtualriderhd.com is designed to give you options concerning the privacy of your credit card information, name, address, e-mail and any other information you provide us. VirtualriderHD is committed to data security with respect to information collected on our site. If at any time you would like to make a purchase, but do not want to provide your credit card information online, you may contact a sales representative.. In the event of a potential problem with your purchase or any normal business communication regarding your purchase VirtualriderHD will always act appropriately and the customer will be our number one priority.
Cookies
VirtualriderHD primarily uses "cookies" to help us determine which service and support information is appropriate to your machine and to maintain and customize your shopping experience in our store. We might be able to ascertain what type of computer you are using, but beyond that, our use of cookies is designed only to provide you with a better experience when using Virtualriderhd.com. VirtualriderHD does not intend to infringe on your privacy while using our online store.
Other Websites
The VirtualriderHD Web site may contain links to other Web sites that are not operated by VirtualriderHD. VirtualriderHD is not responsible for the privacy practices of the Web sites that it does not operate.
Complaint Process
If you wish to make a complaint about the way in which we have handled your personal information, please contact us.
Contact Details
ABN : 14 753 045 203
Trading address : 155 Cochrane Street, BrightonVIC 3186
Ph : +61390157742
Fax : +61 3 8612 4925